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After you’ve sold an item and the buyer has paid, you’ll automatically receive your proceeds, but the exact process and timing will depend on the payment method the buyer used. If the buyer pays with either PayPal or a credit or debit card, we’ll send you an email to let you know when the payment is in your account.
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You can check the status of a payment in either Seller Hub or My spandooly:
If a payment shows as pending, there could be a problem with your PayPal address or, if you’re new to selling, you may have funds on hold.
If you’re waiting longer than you expect for a payment, contact the buyer to find out if there’s a problem. If the buyer hasn’t paid, you might be able to open an unpaid item case or cancel the transaction.
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